Cancellation policy
At DETOXD, we offer flexible purchase options designed to make your cleanse convenient and risk-free. Some items may be available as subscriptions, pre-orders, or try-before-you-buy offers. Here’s how each works and how cancellations are handled.
Subscriptions – Stay on Track With Your Cleanse
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Subscriptions ensure you never run out of the products that keep your detox working.
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You’ll receive repeat deliveries based on the duration and frequency you select.
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Your payment details will be stored securely, and you’ll be charged for each delivery unless you choose to prepay.
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Some subscriptions may auto-renew at the end of their duration. If you don’t wish to renew, you may cancel anytime.
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To manage, change, or cancel your subscription, simply use the link provided in your order confirmation email.
➡️ Tip: Staying subscribed is the best way to maintain results and avoid interruptions in your cleanse.
Pre-Orders – Secure Your Supply Early
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A pre-order reserves an out-of-stock or soon-to-launch product before it’s available.
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At checkout, we may collect no payment or only a partial deposit, then securely store your payment method to charge the remaining balance when your order ships.
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You may cancel a partially paid pre-order that has not yet been fulfilled.
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Once fulfilled, cancellations are not possible, but you may still request a refund in line with our [Return & Refund Policy].
Try Before You Buy – Risk-Free Confidence
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With this option, we place an authorization hold on your payment method before shipping your order.
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You’ll have a set time period to decide if you want to keep the item.
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If you do not return the item within that period, your payment method will be charged in full.
📧 Questions? For help with subscriptions, pre-orders, or try-before-you-buy orders, contact us at info@getdetoxd.com.
