Effective Date: July 2026

At DETOXD, we are committed to delivering your order safely and on time. We process every order promptly and provide tracking information for every shipment.

Shipping Destinations

DETOXD currently ships within the United States.

We do not ship to U.S. territories, APO/FPO addresses, or international destinations at this time.

Order Processing

Orders are processed Monday through Friday, excluding U.S. federal holidays.

Order Cut-Off Time:
5:00 PM Pacific Time (PT)

Orders placed before the daily cut-off time begin processing the same business day. Orders placed after the cut-off time begin processing on the next business day.

Handling Time

USPS Tracked Shipping
1 to 2 business days

USPS Priority Shipping
1 business day

Shipping Methods

USPS Tracked Shipping

• Cost: FREE
• Transit Time: 5 to 8 business days

USPS Priority Shipping

• Cost: $8.99
• Transit Time: 2 to 4 business days

Estimated Delivery Time

Delivery estimates begin after your order has been processed.

Tracking Information

Once your order ships, you will receive a shipping confirmation email containing your USPS tracking number.

Tracking information typically becomes available within 24 to 48 hours after shipment.

Shipping Carriers

Orders are shipped using USPS.

Carrier availability may vary depending on the destination.

Shipping Delays

Delivery times are estimates only.

Occasionally, shipments may be delayed because of:

• Severe weather
• Carrier delays
• High shipping volume
• Natural disasters
• Public holidays
• Incorrect shipping information

If your shipment experiences an unexpected delay, please contact our support team.

Incorrect Shipping Address

Customers are responsible for providing an accurate shipping address.

If an incorrect address is entered, please contact us immediately.

Once an order has shipped, we are unable to change the delivery address.

Packages returned because of an incorrect address or failed delivery attempts may require additional shipping charges before reshipment.

Lost or Damaged Packages

If your package arrives damaged or appears to be lost during transit, please contact us within 7 days of the expected delivery date.

Include:

• Your order number
• Photos of the package (if damaged)
• A brief description of the issue

Our support team will work with the shipping carrier to resolve the issue as quickly as possible.

Questions

If you have any questions about shipping or your order, please contact us.

• Email: info@getdetoxd.com
• Business Address: 40960 California Oaks Rd, Unit #852, Murrieta, CA 92562, United States