FAQs
Frequently Asked Questions
What is DETOXD?
DETOXD is a United States based wellness brand that offers dietary supplements formulated to support general wellness, digestive health, and healthy detoxification processes.
What products does DETOXD offer?
Our current product collection includes:
• Zeotox
• Paratox
• The Viral Gut Cleanse
Each product is formulated with carefully selected ingredients and is intended to support specific wellness goals.
Are your supplements FDA approved?
The U.S. Food and Drug Administration (FDA) does not approve dietary supplements before they are marketed. DETOXD products are manufactured in facilities that follow current Good Manufacturing Practices (cGMP) to help ensure quality and consistency.
Are your products intended to diagnose or treat diseases?
No.
Our dietary supplements are intended to support general health and wellness. They are not intended to diagnose, treat, cure, or prevent any disease.
Always consult your healthcare provider before starting any dietary supplement.
Who should use DETOXD supplements?
Our products are intended for adults.
If you are pregnant, nursing, taking prescription medication, or have a medical condition, please consult your healthcare professional before using any dietary supplement.
How do I use your products?
Each product includes detailed directions for use on its product page and product label.
Please follow the recommended serving instructions unless advised otherwise by your healthcare provider.
How long does it take to receive my order?
Orders are processed within 1 to 2 business days.
Estimated delivery times:
• USPS Tracked Shipping: 6 to 10 business days
• USPS Priority Shipping: 3 to 5 business days
Once your order ships, you will receive a tracking number by email.
Do you provide order tracking?
Yes.
As soon as your order ships, we will email you a USPS tracking number so you can follow your package throughout delivery.
Where do you ship?
Currently, DETOXD ships within the United States.
How much does shipping cost?
We offer:
• USPS Tracked Shipping: Free
• USPS Priority Shipping: $8.99
Shipping options are displayed during checkout.
Can I change or cancel my order?
If your order has not yet been shipped, please contact us as soon as possible.
Once an order has been shipped, we are unable to cancel or modify it.
What is your return policy?
We offer a 60-day satisfaction guarantee.
If you are not satisfied with your purchase, please contact our support team within 60 days of delivery.
Eligible requests may qualify for a replacement, exchange, or refund in accordance with our Return & Refund Policy.
Can I return an opened supplement?
For health and safety reasons, we cannot accept returns of opened or used dietary supplements.
Please review our Return & Refund Policy for complete details.
What should I do if my package arrives damaged?
Please contact us within 7 days of delivery.
Include:
• Your order number
• Photos of the damaged package or product
• A brief description of the issue
Our support team will review your request and provide a suitable resolution.
What payment methods do you accept?
We accept major credit and debit cards along with other secure payment methods displayed during checkout.
Available payment options may vary depending on your location.
Is my payment information secure?
Yes.
All payments are processed through secure, encrypted payment systems. DETOXD does not store your complete payment card information.
How can I contact DETOXD?
Email:
info@getdetoxd.com
Business Address:
40960 California Oaks Rd, Unit #852
Murrieta, CA 92562
United States
Customer Support is available Monday through Friday during normal business hours.
